Privacy Policy
Last updated: 5 October 2026
This policy explains what Haniel India Industries does with the information you give us through this website, and what the website itself records.
Information We Collect
When you send an enquiry through this website, we receive what you type into the form: your name, your phone or WhatsApp number, your email address if you choose to give one, the requirement you select, and any message you add.
Our hosting provider also keeps standard server logs, which record things like the IP address making a request, the browser used, the pages opened and the time. These logs exist to keep the site running and secure.
We do not take payments on this website, so we never ask for or hold card or bank details.
How We Use Your Information
We use your enquiry to reply to you, prepare a quotation, recommend a suitable product and follow up on it. We use server logs for security and troubleshooting. We do not sell your information, and we do not use it for automated decision-making or profiling.
Who We Share It With
Enquiries are stored in this website's database on our hosting provider's servers, and a notification is sent to our own email account. Where answering you properly needs the manufacturer's input, we may pass the technical details of your requirement to the relevant principal brand. Beyond that, we share your information only where the law requires it.
Cookies
This website uses no analytics, advertising or tracking cookies. The only cookie it sets is a session cookie when our own staff sign in to the admin area. The Contact page embeds a Google Map, and Google may set its own cookies when that map loads. Our Cookie Policy covers this in more detail.
How Long We Keep It
We keep enquiries for as long as they are useful to the business relationship, such as repeat orders and servicing history. You can ask us to delete yours at any time.
Your Choices
Write to us at the address below to ask for a copy of what we hold about you, to have it corrected, or to have it deleted. We will also stop contacting you if you ask.
Changes To This Policy
If this policy changes, the revised version will appear on this page with a new date at the top.
If you have any questions about this page, contact Haniel India Industries at info@hanielindia.com or on +91 94491 43898.
